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Dear customers, please read carefully the text below, which is a binding agreement between Spizing Ltd. and you and describes the terms and conditions under which you can use this online store.
1. The Company
“Spizing” Ltd. is an entity with UIN 203697617 and address of registration – 1618 Sofia, 28 Kniaginia Klementina str.
You can contact us by writing at office@spizing.com or to Sofia, 98 Bulgaria Blvd., Astra business center, floor 3, office 5.
2. Data security
“Spizing” Ltd. protects the privacy of its users as required under the Law of Protection of Personal Data. All data provided in a user account is considered confidential.
Registered users are fully responsible for maintaining the confidentiality of their usernames and passwords and for all actions committed with their usernames and passwords.
Upon a written request to office@spizing.com Spizing Ltd. will delete user’s account from its system together with all the provided data.
3. Orders
You don’t need an account to order products from Spizing online store. If you create an account however you will not have to enter your information again on your next order and will have a full history of your orders.
Upon completion of every order you will receive a notification on the email address provided with all order details. If any clarification is needed we will contact you.
4. Delivery
Deliveries are made on the territory of Bulgaria, Romania and Greece within 1 to 6 working days only by courier. The delivery cost is determined based on the chosen method of delivery, address and weight of the goods ordered.
The specified delivery time applies to orders placed before 16.00 in working days. For orders placed after 16.00 delivery time should be extended by one business day. If there are circumstances beyond our control and the delivery time can not be met, customers will be informed timely.
5. Prices and payment
Prices in the store are for one unit and include 20% VAT. All prices are in Bulgarian lev and do not include the cost of delivery, which is determined by the weight of ordered goods, address and method of delivery.
For orders above 30 BGN delivery is free.
“Spizing” Ltd. reserves right to change all prices of goods and services without prior notification. Every customer is obliged to pay the price that was applicable at the time of ordering the goods under these terms and conditions.
Payment methods include as:
- Cash on Delivery
- Payment through ePay.bg – payment with debit and credit cards for registered users of ePay.bg, payment with a credit or debit cards MasterCard and Visa.
- Payment in an Easypay office
If the customer wishes to receive an invoice he need to fill in the necessary information while making the order. The invoice will be sent together with the ordered goods.
6. Order cancellation and returning purchased goods
Customers have the right, without penalty and without stating a reason, to return the ordered goods within 14 days from the date of receiving them. Upon cancellation of the order “Spizing” Ltd. will reimburse to the specified customer’s bank account all payments received – no later than 14 days from the date on which cancellation notification is received.
“Spizing” Ltd. may delay reimbursement till the receipt of goods back, or until an evidence is provided that the goods are sent back – depending on which of two events occurred earlier.
The customer will bear the direct cost of returning the goods as those costs are not expected to exceed the amount of standard delivery or courier charge. Customers are fully responsible for the reduction in value of the goods.
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